Pick Up the Phone

Before I get going this morning, I think I’ll check on cancellations that were processed last night.
If you’re not talking to a customer or a prospect, you aren’t selling.

I’d better take a look at the latest list of renewing policies.
If you’re not talking to a customer or a prospect, you aren’t selling.

Oh, let me make sure yesterday’s new business got processed and out the door.
If you’re not talking to a customer or a prospect, you aren’t selling.

Ah, a new email. Some guy wants the name of a good roofer. I have a name around here somewhere.
If you’re not talking to a customer or a prospect, you aren’t selling.

Three new requests for mortgagee changes. I’ll just knock those out.
If you’re not talking to a customer or a prospect, you aren’t selling.

Whoa, it’s lunchtime already. Time flies when I’m being so productive!
If you’re not talking to a customer or a prospect, you aren’t selling.

I wonder if Mrs. Smith’s claim is going okay? I’ll email the adjuster for an update.
If you’re not talking to a customer or a prospect, you aren’t selling.

I should check with Katy to see if she needs me to pick the kids up this evening.
If you’re not talking to a customer or a prospect, you aren’t selling.

Time for the big meeting on next year’s benefits program. Can’t wait.
If you’re not talking to a customer or a prospect, you aren’t selling.

It’s getting kind of late in the day to start something new, like working that list of prospects.
If you’re not talking to a customer or a prospect, you aren’t selling.

“Y’all have a good evening, now!”
If you’re not talking to a customer or a prospect, you aren’t selling.

Tomorrow will be a great day for sales calls. Right after I take care of all this other stuff…

Dave Lacefield shares lessons learned in 40+ years working in the business world. His struggles and successes as a stockbroker, insurance agent, actuary, president of a Texas MGA, and CEO of a publicly-traded insurance company have informed him on a wide range of issues and circumstances confronting business leaders, and leaders-to-be. Dave’s views are his own and do not represent the positions of his employer or any affiliated entities.